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Delivery & returns

The essentials, clearly explained. Final delivery availability, charges and payment methods are shown at checkout for your address.

Where & when

Estimated transit9–14

Business days after dispatch. Order preparation is additional. These are estimates, not guaranteed arrival dates.

Free standard shipping on orders above US$100

After discounts and before taxes. The threshold is converted from US$100 into your selected currency.

Checkout confirms availability, the delivery charge and taxes collected by us before payment.

Where & when

Estimated transit: Bulgaria & Spain 9–14 business days; Germany & France 8–14; UK 4–14; Australia 8–16. US: 2–5 for US-stocked items or 5–10 for overseas-stocked items. Processing is additional; weekends, customs and holidays may affect arrival. These are estimates, not guaranteed dates.

Read the shipping policy

A clear return route

Where applicable, EU/EEA and UK customers can notify us of withdrawal within 14 calendar days of receipt and send the goods back within the following 14 days. US voluntary returns: request within 7 days of the final delivery, then send within 7 days. Conditions and other destinations are explained in the full policy. Statutory rights remain unaffected.

Read the return & refund policy