Shipping policy

1. Processing & Shipping Times

• Order Processing: Orders are processed within 1-3 business days (excluding weekends & holidays).

• Shipping Times: Delivery times vary depending on the supplier and destination:

  • United States: 5-10 business days

  • Canada & Europe: 7-15 business days

  • Rest of the World: 10-20 business days

• Some products may ship faster depending on availability and warehouse location.

2. Shipping Costs

• Shipping costs are calculated at checkout based on the supplier, product, and destination.

• Some items may qualify for free shipping—check product details before purchase.

3. Tracking Information

• Once your order ships, you will receive an email with a tracking number.

• Tracking updates may take 24-72 hours to appear in the system.

4. International Shipping & Customs

• We ship to most countries worldwide. However, some locations may have restrictions.

• Customers are responsible for any customs fees, duties, or taxes imposed by their country.

• Customs delays may impact delivery times—we appreciate your patience.

5. Lost, Delayed, or Stolen Packages

• If your package is delayed, check the tracking details first.

• If your package is lost or stolen, contact us at [your email], and we’ll assist in filing a claim with the shipping carrier.

6. Wrong Address Disclaimer

• Ensure your shipping address is correct before placing an order.

• If you provide an incorrect address, we are not responsible for lost or undelivered packages.

7. Order Changes & Cancellations

• Orders can only be canceled or modified within 12 hours of purchase. After that, they are processed and cannot be changed.

8. Contact Us

For shipping-related inquiries, contact us at:
📧 Email: code.elegance.store@gmail.com